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Book your stay over the phone by calling 017687 73891
Sorry No Children and Infants.
Sorry, no pets.
Strictly no smoking.
Cash, Visa, Mastercard.
Earliest check in is 3.00pm. Latest check in is 7.00pm. We kindly ask that you check out by 10.00am.
Thanks for your booking and a warm welcome to Keswick and Allerdale House from your hosts Leigh and Mat. Check-in is from 15.00 to 19.00, any arrivals outside these times are by prior arrangement only - please contact us in advance. Please note any booking made is a provisional booking until confirmed by us. Please read our booking terms and conditions on the tariff page of our website as by booking with us you are agreeing to those terms and conditions.
Our cancellation period is usually two weeks but increases to four weeks at busy periods, including all bank holidays, Xmas and new year.
We do not allow takeaway food in our bedrooms, nor do we take stag or hen parties.
We are strictly no smoking, including vaping.
If you have any questions, please email or call us on 01768773891.
Check-in and Check-out
Ring the bell and we will meet you at the front door. To check out simply leave your keys in the box in the lobby on your way out. The Guest House and our house are entirely separate and divided by an internal door, which will remain closed and locked. Any enquiries – ring or text us on 07930234800.
Catering
Home-made bakes will be available each day via a bag in reception, and you will be provided with a generous hospitality tray. Text us for any allergen information required. All bakes may contain dairy, gluten and/or nuts and sesame. Please ask for allergen free alternatives in advance and we can provide where possible.
Rooms
We do not do daily room refreshes, so if you run out of anything, need any info etc., please text us with room number and requirements. If your room bins become full you will find fresh bin bags in a drawer in your room. You can use the larger bins on the landings for dry recycling and the outside bins for any full bin bags. Tap water in your rooms is safe to drink; we have some of the best drinking water in the country in Cumbrian taps! You will need to wash your own cups, glasses and spoons for reuse in your room, and remember to refill your coffee machine with cold water and empty the pod tray once you've had 4 cups before use! Please do not leave chargers plugged into the sockets.
Out and about
Text us for dining recommendations; booking is advisable during high season and at weekends.
If you feel unwell
If you experience any symptoms that could indicate Covid-19 while staying with us, please phone us immediately, and both stay in your room until we have spoken to you and agreed a plan of action to look after you and limit the spread of any virus.
Payment
Payment will be taken on arrival using the card you used to book your stay, and a receipt emailed to you. Please check via the booking system that this is the right card and is valid; if you wish to use a different card or pay in cash please tell us when you arrive. If you have booked via booking.com then payment will automatically have been taken 30 days prior to your stay.